Our software product maintenance at Mechsoft will take care of your software that will always have the sharp competitive edge. Our In-Depth methodology and its communications infrastructure are utilized to provide both onsite and an offsite product maintenance services.

The professional product support teams at Mechsoft provide 24/7 support, application continuity, help desk management with a high-level standard maintenance procedures (SMP- Standard Maintenance Procedures), procedural manuals, infrastructure and ensures maximum application uptime.

• Corrective software product maintenance : To resolve the corrective, incidental issues and errors.
• Preventive software product maintenance : To plan and implement the action to avoid future problems based upon past incidents anticipation, and 'Feedback and continuous Improvement'.
• Adaptive software product maintenance : Adoptions are made to the application as a result of external factors.
• Perfective software product maintenance : To carry out functional modifications.

• Application hosting on dedicated server
• Managing the continuity and resolving the hardware issues
• Application continuity management
• Availability management
• Capacity management

• Legacy product maintenance
• Component development and upgradation
• Support to multiple platform versions
• Localization and customization of core products.