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| Software Product Maintenance |
Our software product maintenance at Mechsoft will take care of your software that will always have the sharp competitive edge. Our In-Depth methodology and its communications infrastructure are utilized to provide both onsite and an offsite product maintenance services.
The professional product support teams at Mechsoft provide 24/7 support, application continuity, help desk management with a high-level standard maintenance procedures (SMP- Standard Maintenance Procedures), procedural manuals, infrastructure and ensures maximum application uptime.
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- Corrective software product maintenance :To resolve the corrective, incidental issues and errors.
- Preventive software product maintenance: To plan and implement the action to avoid future problems based upon past incidents anticipation, and 'Feedback and continuous Improvement'.
- Adaptive software product maintenance: Adoptions are made to the application as a result of external factors.
- Perfective software product maintenance: To carry out functional modifications.
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Our Application hosting & hardware maintenance: |
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- Application hosting on dedicated server
- Managing the continuity and resolving the hardware issues
- Application continuity management
- Availability management
- Capacity management
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Service level agreement (SLA) for maintenance services for : |
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- Legacy product maintenance
- Component development and upgradation
- Support to multiple platform versions
- Localization and customization of core products.
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